Privacy Policy
We value your privacy at AncientCanvasArt
Information We Collect
When you reach out to us for corporate floral designs or gift services, we gather details you choose to share. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral orders. Payment details are also collected at checkout, but are securely handled through our payment partners.
For our business clients, we might obtain extra information like company registration data, preferred delivery timelines, and budget expectations to tailor our service to your corporate requirements.
Our site automatically gathers certain technical details when you browse, including your IP address, browser type, device data, and navigation paths. We use this to enhance site performance and learn how users discover our offerings.
How We Use Your Information
We primarily utilize your information to complete orders and offer top-notch support. This covers processing orders, coordinating deliveries, crafting customized arrangements according to your requests, and keeping you informed about your service needs.
We also analyze data to enhance our offerings and user experience. This helps us identify the most beneficial corporate floral services for our clients and better serve the business community in United Kingdom.
Information Sharing and Disclosure
AncientCanvasArt respects your privacy and does not sell personal data to third parties. We share information only when essential to deliver our services or when required by law.
We may disclose required data to trusted service partners who assist in running our operations, such as delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they supply to us.
We may reveal information when mandated by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to guard it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information in transit between your browser and our infrastructure.
Limited Access
Access is restricted to authorized personnel who require the data to deliver services.
Although we maintain robust security measures, no online transmission method is completely risk-free. We continually update our security practices to address emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. In line with applicable laws, you may be entitled to access, rectify, erase, or limit how your data is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years after the most recent service interaction
- Payment transaction records: seven years for tax and accounting needs
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you opt out or two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance your online experience and gain insight into how users interact with our site. Cookies assist us in recalling your preferences and assessing site performance.
You may adjust cookie preferences in your browser settings. Note that turning off some cookies could impact how the site works. For more details about our cookie practices, consult our Cookie Policy.
Third-Party Links
Our site might include links to external sites or services. This privacy policy covers only AncientCanvasArt and its website. We are not accountable for the privacy practices of third-party sites.
We recommend examining the privacy policies of any third-party sites you access via links on our site.
Policy Revisions
We may periodically revise this privacy policy to reflect evolving practices, services, or legal obligations. When major changes occur, we will adjust the "Last Updated" timestamp at the top of this document.
We invite you to periodically review this policy to stay informed about how we safeguard your privacy.
Reach Out About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please get in touch.
Get in Touch About Privacy
AncientCanvasArt Privacy Team
Rose Street, London
London, United Kingdom WC2B 5HP
Email address: [email protected]
Contact Number: +44 20 7946 0750
For privacy inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.